FAQs

Selling your car to 1300CARDEALS FAQ

1 . Do you accept trade-ins?

2. Will you buy my car?

3. Can I get my car appraised online?

4. What happens to the cars 1300CARDEALS buys?

5. Will you explain how you appraised my car?

6. Why is your written offer different from retail prices?

7. What makes 1300CARDEALS different from traditional dealer appraisals?

8. Is your offer negotiable?

9. Will making modifications to my car affect the offer?

10. Will regular maintenance/repairs affect the offer?

11. What if all titleholders cannot be present or one is deceased?

12. Can you sell my leased car?

13. What if I owe more on my car than the amount of your appraisal offer?

14. If I choose to sell 1300CARDEALS my car, could I get it back?

15. What if I have finance on my car?

16. Can I sell a car on behalf of a company?

1. Do you accept trade-ins?

Yes. In fact, we'll buy your car even if you don't buy one from us. Top

2. Will you buy my car?

Once your car has been appraised, we'll give you a written offer that's good for seven days. And you are under no obligation to buy one of 1300CARDEALS' cars if you sell us yours. Top

3. Can I get my car appraised online?

Your car must be inspected by 1300CARDEALS to receive an appraisal. To determine your offer, one of our appraisers will need to inspect and test drive your car. When we're done, we'll give you a written offer good for seven days. Top

4. What happens to the cars 1300CARDEALS buys?

Even though we'll buy any car, only about half of those bought by 1300CARDEALS will ever be sold to the public. Each car must pass our rigorous inspection before we'll consider it for our customers, and cars that don't meet our high-quality standards are sold at auctions to other dealers. Top

5. Will you explain how you appraised my car?

If you have questions about the appraisal of your car, speak with the appraiser who developed the offer. Our appraisers can provide a thorough explanation about the factors that influenced your offer. Top

6. Why is your written offer different from retail prices?

Our appraisal offers vary from retail prices for several reasons. Due to the costs associated with reconditioning and applying guarantees and warranties on the cars we purchase for retail sale, we must purchase a car at a lesser amount than what we will sell it for. All cars that we purchase for retail sale, regardless of the condition, must undergo a thorough 125-point inspection and be reconditioned to meet our high-quality standards. Top

7. What makes 1300CARDEALS different from traditional dealer appraisals?

The 1300CARDEALS written offer is good for seven days, and is valid whether you buy a car from us or not. Most traditional dealerships appraisals are based on you trading in your car for a new one, and they won't buy your car outright. And if you decide not to buy a car from us, your offer will stay the same. Top

8. Is your offer negotiable?

No. We make a written, no-haggle offer on every appraised car. Top

9. Will making modifications to my car affect the offer?

Supply and demand ultimately determines the desirability of any car or feature in the marketplace. A feature sometimes could improve the offer, and other times it could have a negative impact depending on the feature/modification. Sometimes, an aftermarket modification may void the factory warranty, thus reducing the offer. Top

10. Will regular maintenance/repairs affect the offer?

Your car's overall physical and mechanical condition will have an impact on your appraisal offer. Log book history of servicing is important in assessing a cars mechanical condition. Top

11.What if all titleholders cannot be present or one is deceased?

In some cases, we may be able to accept a Power of Attorney, allowing someone else to sign on the absent titleholder's behalf. If a titleholder is deceased, you may have to transfer the title into your name before 1300CARDEALS can buy your car. As the law may vary from state to state, if would be best to check with your local registration authority. Top

12. Can you sell my leased car?

In most cases, you can sell your leased car in almost the same way as any other financed car. We'll appraise the car or truck, then you will need to contact the finance company for a payout figure. Please note that some leasing companies will not allow you to sell the car prior to the expiration of the lease. Check with your finance company for complete details. Top

13. What if I owe more on my car than the amount of your appraisal offer?

If your pay-out amount is more than the offer for your car, the difference is called "negative equity." We'll calculate the difference between your pay-out and our offer to you. We'll accept a bank cheque or cash for the amount you owe on your car and then pay your current debt off in full. Our written offers are good for seven days, giving you time to get any necessary funds to settle your transaction. Top

14. If I choose to sell 1300CARDEALS my car, could I get it back?

No. All car sales to 1300CARDEALS are final. Top

15. What if I have an encumbrance on my car?

You will need to contact your encumbrance holder (finance company or bank) during business hours to get a 15-day payout figure. To pay off the encumbrance, we will need your finance company’s name and phone number, the name(s) on the account, and the account number. Top

16. Can I sell a car on behalf of a company?

Yes, you can sell a car on behalf of a company if you are authorised to act on the company’s behalf. Top